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CUSTOMER SERVICE REPRESENTATIVE

 

A multi channel beauty supply company located in Garden Grove, California, is seeking an experienced and self-motivatedCustomer Service Representative.  We are an internet industry leader via e-commerce online store and mail-order catalogue.  We offer a high performance and fast-paced environment with a casual, enthusiastic team atmosphere.

 

 

DUTIES INCLUDE:

 

  • Handling a large volume of email queries
  • Resolving customer service issues via email and telephone
  • Answer incoming calls
  • Check stock availability
  • Confirm shipment information to customers
  • Product input
  • Payment and returns processing

 

 

REQUIREMENTS:

 

  • Proficient in Microsoft Office, emphasis inOutlook
  • Internet savvy with familiarity of ecommerce
  • Effective written and verbal communication skills
  • Highly motivated and able to work independently
  • Good typing skills
  • Quick learner
  • 40 hours/week Monday through Friday, 8:30 AM - 5:00 PM

 

 

If you feel that you are the perfect team player for this position and are looking for a rewarding experience, p lease send cover letter and resume to tony@buynail.com

Local applicants only.

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